The extensive online tool for flexible handling of service and repair brings your workflow into line and repaired equipment back to the client as quickly as possible – for repair service provider, merchants and manufacturers.
From easy to complex, from the one-man garage to widely branched corporations: Repairline allows the mapping of service processes of any level of complexity as well as needs of any kind.
Flexible, individual and beyond system or enterprise boundaries: Repairline brings your particular workflow into line. The online tool is adaptable to any kind of repair process and compatible across enterprise limits. Co-operation of workshop, merchant and manufacturer can be set up in few simple steps. Even most complicated scenarios of interaction may be mapped and controlled effortlessly.
With predefined or self-provided repair codes you enter and document typical fault symptoms of most diverse products. Fault categorisation gives the technician a quick and precise overview. Apart from a broad symptom and cause analysis, you will receive a reusable “costruction kit” with solutions for your typical challenges.
Warehouse, knowledge management, individual document design and open interfaces. Repairline includes numerous additional functions to help you save time as well as costs. In that way, Repairline may for example optimize your supply of spare parts or take care of your individual certificates, such as notes of delivery, price quotations and orders to be in-time ready for dispatch.
No matter what there is to repair: mobile phones, laptop computers or TV sets – the defect equipment defines the course of its repair process. Repairline allows free configuration of allocating manufacturer to product line and enables a non-proprietary service handling.
From “Pick up & Return“ to “Bring in“ – with Repairline you create every service variably and individually.
Transparency is the keyword. There are no hidden costs. The fee depends only on the number of registered users and service cases, there are no startup expenditures.