Repairline, the software for your
service and repair management
This is how Repairline works:
Repair Management Software Repairline
- No installation necessary
- Independent of browser and operating system
- Individually configurable features and interface
- Security and data protection: SaaS solution "Made in Germany"
Keep track of your service cases
Repairline is more than a software. It's the ideal tool for any manufacturer, dealer or workshop to register and manage all repair orders: in a quick and easy way. From serial number and defect recording to a proper customer portal, online cost estimations, repair tracking, receipts, invoices and to reporting: Service management with our flexibly configurable software lightens both your and your employees' work load. That way you are able to concentrate on your key tasks and your customers get their repaired devices back in no time.
Why Repairline is perfect for you
Repairmanagament for manufacturer and service provider
From "Pick up & Return" to "Bring in" - in Repairline you are able to efficiently manage all service and order types. Whether in the workshop, in store or during field service: save all needed details with just a few clicks. Are you using fixed service charges, variable costs or time stamps? All of this may be registered easily and precisely.
Guaranteed data protection and data export
As a German product, Repairline stands for best data protection and for your right to access and process your data. Therefore you are able to export your data from the system at any time and save it in a convenient exchange format.
Software and security Made in Germany
Your data deserve only the best protection: Repairline guarantees data storage exclusively in TÜViT-certified data centers in Germany, this means a highly redundant design, half hourly back-ups, permanent surveillance with monitoring tools and of course data protection under German law.
Warranty or fee-based repair?
Flexible and powerful: Our tool adjusts to any service process and to any company structure. Repairline is the right solution, even for the most complex service processes: Any workflow and any step may be individually configured as required.
Whether ITK, white goods or industry electronics
Smartphone, Tablet, bean-to-cup coffee machines, lawnmowers or maybe SPS? In our management software the defect device defines the repair process. In doing so, Repairline allows a free assignment of manufacturer and product group and automatically starts the necessary workflow.
Register, solve and analyze all defects
Via adjustable error coding, all symptoms and defects across all orders and different products will be documented. Next to a symptom and cause analysis, Repairline offers the possibility to generate individual approaches for your repair orders.
Service & Repair software with own customer portal
End customer portal, online cost estimation acceptance, order tracking, invoices, document creation and notifications via email and text messaging, receipts, rental device as well as stock and spare part management - numerous features for your service save time and money.